Pride and Professionalism

At MedStar St. Mary's Hospital, we are committed to providing the very best service. One way we show our pride and professionalism is through how we present ourselves. Our personal appearance policy is described in our "Good Show, Bad Show" program.

A professional appearance is a matter of personal and professional pride. Our success depends on the quality of service we provide and the professional image we convey. Every guest forms an impression based on what he or she sees. Therefore, associates are expected to dress for work based on generally accepted business standards as described in MedStar St. Mary’s policies. It is essential that each of us present a neat, well-groomed appearance at all times while on duty or while representing MedStar St. Mary's in our hospital, in satellite locations and in the community. It is vital that each associate is easily identified as a hospital associate to guests, patients, visitors, physicians, and other associates.

Good Show

The following are some examples for appropriate associate appearance:

  • Appropriate clothing that is clean, neat and properly fitting
  • Hair, beards, mustaches and sideburns clean and well groomed;
  • Closed toe shoes and shoes with closed backs must be worn in all patient areas; non-skid soles are recommended
  • Stockings or socks must be worn at all times
  • Shirts must be conservative and appropriately fastened
  • Associates may wear name pins, service awards, professional pins, SPIRIT awards, volunteer awards on the lanyard or the ID Badge
  • Appropriate jewelry (i.e. wrist watch, band rings, short necklaces, etc.)
  • Jackets are preferred over sleeveless blouses or dresses
  • Appropriate scrubs color for designated department/jobs

Bad Show

The following are some examples of what is not appropriate for work and may not be worn while on duty.

  • Earphones/earbuds associated with MP3 players or iPods, as well as a Blue-Tooth phone accessory or any other personal music/electronic device
  • Denim jeans except as approved by the department leader when warranted by working conditions or as part of a uniform.
  • Lycra style pants, spandex pants, stretch pants and form fitting pants or stirrup pants
  • Exercise clothing: sweatshirts, sweatpants and T-shirts
  • Low-cut blouses or shirts or tank tops and sleeveless, low-cut or backless dresses.
  • Dresses and skirts that are excessively short
  • Slippers or house shoes
  • Facial jewelry (i.e. tongue piercings, eyebrow, lip, nose, cheek studs or rings); religious or cultural jewelry may be worn
  • Jewelry that presents a safety or infection control hazard
  • Perfume or cologne in patient care areas, or any area where associates may come in contact with patients
  • Personal pagers or cellular telephones
  • Unusual hairstyles or hair color. Extreme color (i.e., blue, purple, green, etc.) is unacceptable.
  • Artificial nails in direct patient care areas
  • Extreme or eccentric hairstyles or hair color (i.e. blue, purple, green, etc.)