Patient Experience

MedStar St. Mary's Hospital and MedStar Health want you to have the tools you need to make informed decisions about choosing a hospital and health services. In order for you to make these decisions, we have provided you with what hospital patients say about the care they received during a recent stay at MedStar St. Mary's Hospital and the other hospitals in the MedStar Health system.

The Inpatient Experience data was collected from the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey, which is a national, standardized survey of hospital patients about their experiences during a recent inpatient hospital stay. The survey allows consumers to make fair and objective comparisons between hospitals, and asks patients to provide feedback about topics for which they are the best source of information. Results will be updated on a quarterly basis.

Click here to learn how we stack up. This data addresses real patients' experiences and provides information about:

  • Overall rating of the hospital
  • Likelihood to recommend the hospital
  • Communication with nurses
  • Communication with doctors
  • Communication about medications
  • Responsiveness of staff
  • Cleanliness
  • Quietness
  • Pain management
  • Discharge information

For more information on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey, visit www.hospitalcompare.hhs.gov.